Job Description

Memorial Healthcare System is looking for a strategic, creative, and highly capable Internal Communications Manager to lead the development, implementation, and management of internal communication channels. Summary This role will be responsible for designing and delivering clear, consistent messaging to employees across hospitals, facilities, and support offices – supporting organizational alignment, engagement, and cultural cohesion. The ideal candidate will have a proven track record of launching or transforming internal communication channels and delivering measurable impact. Key Responsibilities Develop and execute internal communications strategies aligned with organizational goals, values, and priorities. Design, build, or enhance internal communication channels (e.g., intranet, newsletters, leadership messaging, employee apps) to ensure timely and engaging communication. Write, edit, and distribute content across multiple platforms, maintaining clarity, tone, and consistency. Collaborate closely with HR, Operations, Executive Leadership, and other internal partners to gather content and tailor messaging to audience needs. Own the internal editorial calendar, managing timing, logistics, and strategic alignment across communications. Use data and employee feedback to assess and improve communications effectiveness and reach. Coordinate and execute internal events such as town halls, leadership briefings, etc. Responsibilities Responsible for managing and updating corporate communication materials such as media kits, fact sheets, corporate brochures, online newsroom as needed, as well as Human Resource, Compliance, Legal and other departmental internal communications needs. Provides counsel to stakeholders on best communications strategies for various audiences and desired outcomes. Works closely with marketing and creative teams to execute requests communication tools. Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Manages vendor contracts and optimizes communications tools to ensure all communications can be executed in a timely manner that meets Memorial quality expectations. Manages Corporate Communication activities such as physician communication, internal communications and other system projects. Is lead for generation of internal communications plans, integration of communications tools and reviewing metrics for campaign and individual asset efficacy. Manages all aspects of corporate communications, proactively identifying, developing and successfully building stories and communications assets for internal stakeholders, while repurposing content for local, national, trade, niche, business, special interest media outlets and digital media. Fosters relationships with internal stakeholders, Memorial leadership, vendors, journalists, editors, producers, and others. Maintains and updates the issue management/crisis communications plan and holds bi-annual meetings with cross-functional teams to review updates. On call during all crises to support internal and external communications. May be called upon to act as a spokesperson. Education and Certification Requirements Bachelor's (Required) Required Work Experience Five (5) years of experience in a media relation role required. Seniority Level Mid-Senior level Employment Type Full-time Job Function Health Care Provider, Marketing, and Public Relations Industries Public Relations and Communications Services and Hospitals and Health Care #J-18808-Ljbffr Memorial Healthcare System

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