Job Description

About the Team

DoorDash for Business provides meals solutions to companies, but we arent stopping there. Our mission is to become an indispensable part of how people work across the globe, starting with meals. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work, from catering and group meal solutions to new employee perks and benefits.

About the Role

As a Director of S&O for DoorDash for Business, you will be responsible for defining, executing and optimizing growth initiatives to provide our audiences with an incredible user experience, with an immediate focus on end users and small teams. From creating the right at work experience for DoorDash app users to defining our self-serve marketing funnel, you will work cross-functionally across other teams within strategy & operations, product, engineering, analytics, marketing and many more. You will manage a team of direct and indirect reports and report into the Senior Director and General Manager for DoorDash for Business.

Youre excited about this opportunity because you will

• Build. Youll have your fingerprints all over DoorDash for Business and will define our growth strategy across audiences: from Fortune 500 enterprises to small start-up companies, from administrators and workplace managers to end users. Youll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
• Strategize. From first principles, youll develop the optimal strategy for best serving our customers.
• Experiment. Youll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
• Analyze. Youll assess the operational and financial impacts of your decisions, and iterate based on data.
• Lead and collaborate. Youll work with a cross-functional team, including marketing, design, product, and operations to build this new line of business for DoorDash.

Were excited about you because

• You solve problems from first principles. Youre excited to solve problems in innovative ways, and you resist this is how its always been done thinking.
• Youre customer focused. You are able to identify consumer pain points, lead with the consumer front of mind and build go to market strategy to enhance our consumer experience.
• Youre equally comfortable operating at 10,000 feet and 1 foot. You dont hesitate to get in the weeds and operate at the lowest level of detail, but youre just as comfortable thinking long-term and inspiring a team. No job is beneath you.
• Youre analytical. You let data win arguments, and youre comfortable pulling your own data in SQL or modeling in Excel.
• Youre unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
• You have 10+ years of experience. Youve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, startups or a related experience).
• You are a leader. You have 3+ years of experience managing teams.

Compensation

The successful candidates starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employees work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. Thats why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, see the information on our careers page.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado: $197,200 $290,000 USD.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We\'re committed to supporting employees happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company, industry, and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Pursuant to various local hiring regulations, we will consider for employment any qualified applicant, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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