Job Description
Summary: Queens University of Charlotte is seeking a dedicated and creative professional to join our enrollment team. This position will play a critical role in recruiting and guiding prospective students interested in graduate-level education, communication, and fine arts programs (Master of Education, Master of Arts in Educational Leadership, Master of Arts in Communications, Master of Fine Arts). This position requires strong communication skills, an understanding of higher education, and a commitment to supporting students throughout the admissions process.
This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked. This position is not eligible for visa sponsorship.
Essential Duties and Responsibilities - Serve as the primary point of contact for prospective students interested in select programs at Queens University of Charlotte with special attention given to the following programs: MEd, MEL, MACom, MFA)
- Provide personalized guidance and support to prospective students regarding admissions requirements, program offerings, and financial aid opportunities.
- Conduct individual and group informational sessions, both in-person and virtually, to educate prospective students about Queen's graduate programs.
- Collaborate with faculty, program directors, deans, marketing and alumni to promote Queen's distinctive features to prospective students and their families.
- Develop and execute recruitment strategies to attract qualified candidates to graduate programs, including attending recruitment events, open houses, and college fairs.
- Utilize Customer Relationship Management (CMR) tools and databases to track prospective student inquiries, applications, and admissions statuses.
- Evaluate and assess applications for admission to programs in accordance with established criteria and standards.
- Assist with the planning and execution of admissions events, including orientations, open houses, information sessions, and campus tours.
- Stay informed about current trends in graduate education and workforce development to inform recruitment strategies and program enhancements.
Non-Essential Duties : Other duties and special projects may be assigned to meet department and/or university needs.
Experience, Knowledge & Skills Required - A bachelor's degree from a regionally accredited institution of higher education
- Previous experience in admissions, recruitment, or advising, preferably within higher education settings.
- Strong interpersonal and communication skills, including the ability to quickly establish rapport with a broad spectrum of people, both external and internal to the University.
- Commitment to the University's inclusive mission.
- Excellent verbal, written, and interpersonal communication skills; proven ability to plan and deliver effective presentations to small and large groups
- Strong working knowledge of CRM software, Technolutions' Slate, is desirable
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
- Demonstrated ability to work independently and as part of a team in a fast-paced environment.
- Availability to work a flexible schedule, including nights and/or weekends to meet demands of the position
- Valid, unrestricted U.S. driver's license, or ability to attain same by hire date
Preferred Qualifications - Experience working with educators or in the fine arts.
- Familiarity with the Charlotte metropolitan area and the education community.
Application Process To apply, please submit a cover letter, resume, and contact information for professional references via the Queens University of Charlotte careers portal.
Equal Opportunity Employer: Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity.
About Queens University of Charlotte Located in the heart of the nation's second fastest growing metropolitan area, Queens University of Charlotte leverages the city's diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education,
Queens blends the best of liberal arts learning with professional preparation and community engagement . Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.
Because of our history of innovation and our legacy of strong leadership
, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.
Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.
By 2030,
Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world's most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.
Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work.
Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, students, and visitors to our campus. If there are accommodations we can provide to make your application process more accessible, please contact the Director of Human Resources (hr@queens.edu, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process.
Benefits Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.
Job Tags
Local area, Flexible hours, Night shift,