Job Description

Nucar Toyota of Norwood is currently looking to add a top-notch Service Client Care Representative to our busy winning team!

Responsible for ensuring that all customers are provided with top-notch customer service, scheduling of service, warranty and maintenance needs required for servicing our customer's vehicle needs.

Your duties will include:

• Greeting and communicating with customers via telephone and chat to schedule repairs and maintenance in their vehicles.
• Provide exceptional customer Service
• Utilize interpersonal skills to uncover needs , create packets, check availability of parts and arrange bookings.
• Work efficiently and stream line work flow in the automotive service scheduling department.
• Accurately collect and capture information.
• Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.
• Continuously looking to learn and use new skills.
• Value a strong team-based workplace.
• Flexible, patient and calm when working in a fast-paced environment.
• Focused on meeting goals and targets. To succeed in this job, the following experiences and skills are required:
• Excellent customer service and time management skills.
• Strong attention to detail.
• Ability to work well under pressure in a fast paced, ever changing high-volume environment.

Education and/or Experience:

• High School Diploma or equivalent required
• Current valid Driver's License

DCD Automotive/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

• Medical, Dental, Vision Coverage
• Company Paid Life Insurance
• Short & Long-Term Disability Insurance
• Paid Vacations, Paid Holidays, & 401K with Company Contribution

Job Tags

Temporary work, Flexible hours,

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