Job Description

Job Description

About the Role

Zing Recruiting is seeking a Zoho CRM Administrator to support one of our growing healthcare clients.

We’re looking for a Zoho expert — someone who knows the platform inside and out and can train internal staff, improve workflows, and make the CRM run like a well-oiled machine .

This position is hybrid , but we’re open to fully remote candidates for the right person.

If you love making systems smarter, helping people work more efficiently, and translating technical details into real-world results — this is your kind of role.

What You’ll Do

• Manage and maintain the company’s Zoho CRM platform daily
• Train staff across multiple departments on CRM functionality and best practices
• Customize and optimize the system (fields, forms, templates, dashboards)
• Ensure accuracy, integrity, and security of all CRM data
• Create reports and dashboards to track key metrics and performance
• Collaborate with sales, marketing, and operations teams to improve CRM usage
• Troubleshoot issues and implement solutions to enhance performance
• Manage user roles, permissions, and system configurations

What You’ll Bring

• Strong Zoho CRM experience — required (you’re the go-to expert, not a beginner)
• Prior experience training others on CRM tools or processes
• 3+ years of experience in CRM administration, operations, or systems support
• 3+ years of healthcare operations (ABA experience preferred)
• Excellent communication and problem-solving skills
• Ability to translate technical concepts for non-technical users
• Proficiency with Microsoft Office Suite

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